White House Black Market Customer Care Review from Washington, District Of Columbia
I went to my local WHBM store in Springfield, Virginia today around 3PM. I am a hispanic female, and when i walked into the store, the employees looked at me, and turned around to talk amongst themselves.
I didnt think much of it until i noticed caucasian customers walking into the store a few minutes after me, and they were greeted and attended to. I was looking for a specific size in jeans and when i realized that i was being sized up by the employees, i decided to walk out of the store. Ive never really dealt with racism, and honestly, it made me feel terrible to have been treated unfairly.
Maybe i didnt look as put together as i normally do, since i had an early dentist appointment and went to the mall right after, but i was ready to spend money and buy new clothes before an important trip on wednesday. Oh well, i ended up going to Express instead, where my business was appreciated.
Reason of review: Poor customer service.
Location: Washington, District Of Columbia
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