Product: White House Black Market Shipping Service Clear all filters (0 of 7 reviews match)
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White House Black Market - Worst place to shop and work

They think people are stupid. I have ordered couple of dresses worth $250 still they are charging the shipping fee which is even not arriving on time. And they treat their employees like ***
1.0
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White House Black Market Shipping Service
#1222524
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Ordered a gift for my cousin.The order said it would be there by the 6th. On the 10th I messaged customer service (after not being able to track with my order # online) and was told they don't have the item and "were going to be emailing me they couldn't fill the...
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1.5
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White House Black Market Shipping Service
#1207727
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I tried on a gorgeous off white jumpsuit for my wedding, they ordered my size length needed altered. Paid extra for quick shipping to get alterations done in time. After many phone calls to no avail the item came three days after my wedding. When the item was shipped...
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1.0
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White House Black Market Shipping Service
#1187610
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Ordered something from store and they ordered the wrong size.Took over 2 weeks to receive. Went back to store and they ordered me another one in the correct size. That was on 12/7/16 and it’s 1/7/18!! I can’t get a hold of anyone at customer service!! They put you on...
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2.5
Fullerton, Pennsylvania
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White House Black Market Shipping Service
#1163927
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I'll not be shopping with White House Black Market again. Because they charge higher end prices, I expect better service. They quite literally, do not deliver. If you have a special occasion and you need what you ordered to be delivered on time or at the very least...
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1.0
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White House Black Market Shipping Service
#1067771
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I made an instore order.The customer service person spelled my street address wrong about 3 times and left the spelling wrong. I explained I am never going to get the package. She advised me no worries she would call corporate and correct it. Do you think she called?...
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1.6
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White House Black Market Shipping Service
I didn't like
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#1059811
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White House Black Market Shipping Service Review

Terrible terrible company. Don't try to have a gift card mailed as a present. They can't handle it. I paid for it 3 weeks ago and they can't seem to figure it out. Still haven't gotten my money back. Worst customer service I've ever seen in my life.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
White House Black Market Shipping Service
#873652
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